FAQ's

How Can I Pay for My Order?

We accept payments from most major credit card providers (Visa, MasterCard, American Express, or regular bank account payments; including PayPal)


Do You Ship Worldwide?

Yes! SF4L Canvases ship worldwide. We ship in the USA, Canada, UK, Germany, Europe, Northern Europe/EFTA and Australia; to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States; and to other countries Internationally.


When Will My Order Ship?

  • SF4L Canvases ship in up to 2-6 business days for the: USA, Canada, UK, Germany, Europe, Northern Europe/EFTA and Australia. (Northern Europe includes: Denmark, Finland, Norway, Sweden, Iceland, Estonia, Latvia, and Lithuania. EFTA states include: Switzerland, Liechtenstein, Norway, and Iceland).
  • Canvases ship in 7-12 business days for: Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States.
  • Canvases for other than the above, aka ‘International Purchases’ ship in up to 10-30 business days. 

For more details please refer to our Shipping Policy. 


How is My Order Shipped?

How your order is shipped will depend on where you are located. We have a variety of shipping partners including: UPS Mail Innovations; USPS; FedEx; DHL; Canada Post; Royal Mail; Australia Post; Spring, GLS; MRW Espana; Fastway Couriers; and Interparcel. 


Where is My Order Shipped From? 

We have Fulfillment Centers in the United States, Mexico, Canada, Spain, United Kingdom, and Australia.


Will I Be Able to Track My Order?

Yes! You will receive a confirmation email within 1-2 business days after your order is placed. Be sure to check your SPAM folder just in case tracking information was redirected there. 


What is Your Return Policy?

We only accept returns in cases where items arrived damaged or if you have received the wrong item. (Some exclusions apply, please see policy for specifics). Please inspect your order upon receipt and contact us immediately if there is an issue. For more details please refer to our Return Policy.


What is Your Privacy Policy?

Our privacy policy is designed with you in mind. In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. For details please refer to our Privacy Policy.